FILEZILLA: How to use filezilla securely with our FTP Connection - Powered by Kayako eSupport Helpdesk Software

10 Sep 2010

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	FILEZILLA: How to use filezilla securely with our FTP Connection

Article FILEZILLA: How to use filezilla securely with our FTP Connection

What is Filezilla
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It's an open source FTP program which claims to be one of top few fastest FREE FTP Program that dues uploading quite efficiently.

Downloading Filezilla
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This free FTP program can be downloaded from http://filezilla-project.org

Security Issue with Filezilla
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Since that filezilla is an open source applications, any trojan attacks can easily inject script to it and carries it with your webfiles during your webfiles upload. You will need to ensure that you follow several practises to avoid any attacks on your computer that may compromise your FTP program.

a) Ensure that there is at least a good antivirus installed. If you use FREE antivirus, preferrebly using AVIRA or AVG Antivirus.
(AVIRA PERSONAL EDITION - http://www.avira.com)
(AVG FREE EDITION - http://www.grisoft.com)

b) During installation of FILEZILLA, UNCHECKED the option "[ ] Shell Extension" as this will avoid direct integration with your windows in case your windows has been hijacked by trojan viruses. This will minimize the chances of your webfiles getting injected by the "iframe injection" scripts.

c) Do regular maintenance on your computer files such as proper files cleanups and backup of your full set of web files. Always keep backup of files in ext source like a DVD or External storage device just in case your windows is compromised by trojan attacks.

QUICKCONNECT AND PASSIVE WON'T WORK in our Windows Web Servers
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To be able to login to our FTP server, using the quickconnect may not work. Kindly do as follows the steps below:

1) Use the Site Manager (the first button on the top left) and create a new site login account.
2) Fill in the necessary columns, port is 21, using normal password authentication.
3) Under the "Tranfer Settings" TAB, choose "Active" and click Connect Button.

This shall get you connected into the web server to upload your webfiles. Do remember to upload your webfiles inside the WWW root folders.

Thank you

Warmest regards,
Exxelnet Support Department
Exxelnet Solutions Pte Ltd

For Sales - sales@exxelnet.com
For Domain Renewals - admin@exxelnet.com
For Support - support@exxelnet.com

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05 Mar 2010 11:50 PM